Frequently Asked Questions

Yes! Many of our products are curated with gifting in mind. At checkout, you can add a gift message. Contact us at admin@gotinker.org if you'd like to arrange special gift packaging.

Absolutely. We offer custom and engraved items on select products. Visit our Custom Order Request page or email us at admin@gotinker.org to get started. Please allow additional processing time for custom orders.

We accept all major credit cards, Shop Pay, and other payment methods available at checkout.

Yes! Free in-store pickup is available at our Donaldsonville, LA location. Select "Store Pickup" at checkout and we'll notify you when your order is ready.

Orders are processed within 1–3 business days. Delivery typically takes 5–7 business days for standard shipping, or 2–3 business days for expedited. See our full Shipping Policy for details.

We currently ship within the United States. Contact us for international shipping inquiries.

At Tinker, we carefully curate products with quality, intention, and community in mind. We want you to feel confident in your purchase while also honoring the nature of small-batch, consumable, and custom goods.

We accept returns on eligible items within 30 days of purchase. To be eligible:

• Items must be in new, unused, and unworn condition
• All tags and original packaging must be intact
• Proof of purchase is required

We accept returns for both defective and non-defective products. Refunds will be issued to the original form of payment or as store credit, at our discretion. Please allow up to 10 days for refund processing.

Yes! We are happy to offer exchanges for eligible items, subject to availability. If the requested item is unavailable, store credit will be issued.

Returns can be made using any of the following methods:

• In store at 602 Railroad Ave, Donaldsonville, LA
• At a drop-off location
• By mail (return label is the customer's responsibility)

No restocking fees. Email us at admin@gotinker.org with your order number to get started.

The following items are final sale and not eligible for return or exchange:

• Food, pantry goods, and consumables
• Opened or used personal care products
• Intimates, leggings, or worn apparel
• Custom, printed, or made-to-order items
• Discounted or clearance items

If you receive a damaged or defective item, please contact us within 3 days of purchase at admin@gotinker.org. We will review the issue and provide a replacement, repair, or refund when appropriate.

Registrations are non-refundable within 24 hours of the scheduled event. Cancellations made prior to that window may be transferred or issued as store credit.

Tinker offers a variety of experiences including Food Science Camps, Yoga Reservations, Workshops, Retreats, Birthday Party Bookings, and more. Visit our Bookings page to explore and reserve your spot.

Visit the relevant booking page on our website (Camps, Yoga, Workshops, etc.) and follow the reservation steps. For group bookings or special requests, contact us directly.

Yes! We offer venue and space rentals. Contact us at admin@gotinker.org for availability and pricing.

We're proud to celebrate Louisiana heritage through many of our products. Look for locally inspired items throughout our store.

Yes, we work with wholesale and consignment partners. Reach out to admin@gotinker.org to learn more about partnership opportunities.

• Email: admin@gotinker.org
• Phone: (225) 289-0816
• Address: 602 Railroad Ave, Donaldsonville, LA 70346

We typically respond within 1–2 business days.